Click here to see how we’re keeping it clean during these crazy times. Click here to see USPS Domestic Residential Service Alerts. Click here for International Service Disruptions.
Shipping Within USA
Nobody likes waiting… that’s why we try to ship out every order within 24-48 hours of receiving payment (not including weekends/holidays). We will email you the tracking number as soon as your package is shipped.
3-5 business days
2nd Day Air
Price in cart
2 business days
Next Day Air
Price in cart
1 business day
We recommend upgrading to Next Day Air when shipping any item over $2,000. Our overnight service includes insurance, tracking and signature confirmation. When placing your order on Monday-Thursday, your watch will arrive the next day from the time your order is processed. Orders placed on Friday will arrive on Monday, and Saturday orders will arrive on Monday or Tuesday. If you need Saturday delivery, that is available for $20 extra (please contact us prior to ordering).
Lock and Key Service
For high-value orders greater than $10,000 you may request USPS Registered Mail, which is one of the safest shipping services available. USPS Registered Mail takes longer because each package travels under lock-and-key safety until arriving in your hands. Each person who handles the package has to sign for it until it reaches your door and you sign to confirm delivery.
Other Regions in USA
We happily ship to Hawaii, Alaska, APO/FPO military addresses, PO Boxes, and US Territories. Most watch sellers do not offer this service, we will never understand that!
Many watch sellers refuse to ship overseas. KeepTheTime is proud to ship watches all over the world, however, we have a few guidelines. Orders outside of USA/Canada/UK and/or over $1,200 USD must be paid via bank transfer. We can ship with USPS or FedEx International Priority. We cannot write a lower value on the shipping documents, and we cannot declare items as “gifts”. Please be aware that you may incur an extra expense for importing watches to your country. Shipping times or potential customs fees are out of our control.
6-12 business days
2-5 business days
Any extra taxes/duties/fees are your responsibility. Unfortunately, this is part of ordering goods from other countries.
Important Shipping Notes:
We are not responsible for lost or stolen packages.
We will only ship to the billing address on your order or a PayPal confirmed address.
To estimate the cost of shipping, place your watch the cart and use the Estimate Shipping feature.
Please note that some tracking numbers may not provide real-time tracking, and often serve more as a “delivery confirmation”.
Due to the nature of the luxury products we sell, most orders will require adult signature confirmation upon delivery – to avoid this requirement you may pay with money order or bank transfer. Please note that requests to waive signature means that you are also waiving insurance and are assuming all risk.
Free shipping offers vary and change from time to time. Overseas orders are not eligible for free shipping.
What our customers say about our packing and shipping:
“First off, your shipping speed and packaging were tremendous! Everything was perfectly placed and protected, which made us feel at ease from the moment we opened the box (which we received just one day after our payment cleared).” –Erol
“As always, super fast shipping, packaging that could withstand a high altitude drop and excellent product quality/condition. Just can’t say enough about KTT, very pleased indeed. Thank you!” –Aaron
“This is the 4th watch I’ve gotten from KTT, always easy to deal with, fast shipping, watch is better than described. Thanks again!” –John
“Just bought a DSSD bracelet from KTT and they were very friendly and helpful. I received the item in no time at all (overnight shipping) – everything was exactly as described and packaged with care.” –quine