Celebrating 15 years of selling luxury watches online!

Contact Us

Send a Message:

The best way to reach us is with the form below. Please give us time as we receive many emails and messages throughout the day. We are a small team, but we will try to reply as quickly as possible. If your question can be answered on our help page, you may not receive a reply.

Note: We do not offer free appraisals or valuations.


    Watch Sales
    Account information / sales quotes / product information

    Shipping Department
    Shipping questions / quotes / tracking information

    Trade Inquiry
    Trade or sell your watch to us

    Business Opportunities
    Advertising opportunities / sponsorships / partnerships / vendors

    Press and Media Inquiries


    You can usually reach us directly on Skype, WhatsApp, WeChat (maybe not WeChat for the time being because they are telling us we need another user to rescan our QR code), and Line instant messenger programs: add KeepTheTime to your contacts.

    Old School:

    Need help with a purchase or have general questions about watches? Email is best (we’re an Ecommerce company after all), but we also have a telephone! If you reach our voicemail, please leave a descriptive message and someone will get back to you shortly.


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