Yes, KeepTheTime only deals in authentic goods. Every watch is inspected, tested, certified and given the stamp of approval before being listed on the site. Authenticity is 100% guaranteed.
Both. Please read the descriptions on each page for condition, includes, etc.
We stand behind every watch we sell, but made the decision many years ago to not build a warranty into the prices of our watches like other sellers. Frankly, if you read the fine print of many so-called pre-owned watch warranties, they don’t cover much. Instead, we simply strive to offer the best watches at the best prices. Some of them may actually still have remaining manufacturer’s warranties depending on the age.
Go ahead! We’re not easily offended.
Yes, and it’s a lot of work, so please enjoy!
Yes. 128-bit secured SSL encryption to the max and we never ask for your credit card info… so please don’t call us to order over the phone.
Credit cards, PayPal, bank transfer or money order. Some watches require bank transfer depending on the price. Read more on our payments page.
Nope, no PayPal account necessary. We use PayPal as a credit card processor, but there is a Guest option, just don’t put your email address or password at the bottom of the PayPal page when entering your credit card info. We also accept Money Orders and Bank Transfers. Read more on our payments page.
If you placed an order with bank transfer as the payment method, our corporate bank account information will be emailed to you shortly. Please check your spam folder! If you still haven’t received it, please let us know.
We know you wanted your watch yesterday, so we work hard to ship fast. Orders go out within 24-48 hours. Our watches are on-hand and ready to ship… but please keep in mind that weekends and holidays tend to slow things down a bit. Read our shipping policies here.
It takes about 1 hour to prepare and pack a pre-owned timepiece correctly, sometimes longer depending on the watch and what’s included. Our shipping department is meticulous (aka OCD). When you get the package you’ll see what we’re talking about. We’ve literally been described as the “Brinks Truck of watch packing”.
We ship with USPS, UPS or FedEx depending on the order. If you have a special request please let us know ASAP. Read our shipping policies here.
Read our return policy here
Yes, it’s not doing you any good collecting dust on your dresser! Let us find it a good home. Click here.
If our prices were any lower you’d be too skeptical to buy. Oh, the irony of online selling! Read this.
Thank you! KTT exists because of you. Please tell everyone about us. Share the site on your favorite social networks and watch forums. Tag #KeepTheTime. Oh yeah, and visit us everyday! Thank you, thank you, thank you!
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If you didn’t find an answer to your question or just want to talk watches, feel free to contact us: