Send a Message:
The best way to reach us is with the form below. Please give us time as we receive many emails and messages throughout the day. We are a small team, but we will try to reply as quickly as possible. If your question can be answered on our help page, you may not receive a reply.
Note: We do not offer free appraisals or valuations.
Account information / sales quotes / product information
Shipping questions / quotes / tracking information
Trade or sell your watch to us
Advertising opportunities / sponsorships / partnerships / vendors
Press and Media Inquiries
You can usually reach us directly on Skype, WhatsApp, WeChat (maybe not WeChat for the time being because they are telling us we need another user to rescan our QR code), and Line instant messenger programs: add KeepTheTime to your contacts.
Need help with a purchase or have general questions about watches? Email is best (we’re an Ecommerce company after all), but we also have a telephone! If you reach our voicemail, please leave a descriptive message and someone will get back to you shortly.