Shipping Within
As soon as your package is sent
out, we will email you the tracking number. Please note that some tracking
numbers may not provide real-time tracking, and often serve more as a “delivery
confirmation”.
We prefer use USPS Registered Mail when shipping any product over $5,000. Registered
Mail is one of the safest shipping services available. With this service, each
package travels safely under lock-and-key until it arrives in your hands. Every
person who handles the package has to sign for it, until it arrives at your
door and you sign to confirm delivery.
At KeepTheTime we use USPS Priority Mail or Global Express shipping for overseas orders. Global Express usually takes approximately 3-6 business days and Priority Mail can take up to 10 days. In some cases, we may use Registered Mail which may take longer than regular shipping methods. Please note that the maximum insurance coverage for USPS Express Main international shipping is limited and only provides coverage of up to $5000 depending on the country. If you would like to set-up an alternative shipping method (at the buyers expense) please contact us. In cases of extra high value watches, we will ship your watch in a separate package from the box and papers. Please ask for details.
Most online watch sellers will charge you $100+ for international shipping because they use the extra money to cover the PayPal/other fees. Since we only accept Bank Transfer payments from clients outside of the United States, we can pass the savings to the buyer.
Shipping prices do not include any additional charges you may incur upon delivery to your country. Please be aware that import duties are the sole responsibility of the buyer.
International clients may also opt to have their package shipped to a trusted person in USA. Just specify a “shipping address” that is different from your “billing address”. If you choose this option, please refer to the “Shipping Within USA” section above. We are not responsible for lost or stolen packages.
